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Relationship Manager / Account Manager

Job No: HS89
Location: Blackburn, Melbourne

 

A fantastic opportunity has become available at Henry Schein One for the position of Account Manager, a great opportunity to create real value for our already existing business customers and develop your career at the same time!

 As a member of our Customer Success Team, you will be responsible for taking ownership of customer relationships and guiding them to transform their businesses from good practices to great businesses. You will use your great relationship skills over the phone and through email, resulting in positive outcomes for both the customers and you.

You will be engaging with the same customers on a monthly basis and taking them on a journey that lasts a year or until they achieve success!

Using enthusiasm and your influencing skills, combined with your professional phone manner you will be able to provide great business insights to your customers, using our tried and tested processes.

Importantly you will be a first point of contact for the business, therefore your ability to build rapport and on-going customer relationships over the phone, will be highly valued.

What skills and experience are required:

As this is a phone based role it is essential that you have an excellent command of the English language and you communicate in a clear and concise manner.

  • a friendly and outgoing personality with a good sense of humor
  • a proven ability to influence customers
  • enthusiasm, adaptability and flexibility
  • previous account management experience (preferred, but not essential!)
  • excellent communication skills both written and verbal
  • no fear of calling your assigned customers and talking to them!
  • the ability to multi-task and meet deadlines
  • a good working knowledge of the MS Office suite

You may have worked in any industry in a phone based role, but we are really looking for people with the right attitude and enough exposure to account management to know this is the job for you, we will teach you the rest.

 

What is in it for me?:

  • fantastic opportunity to work in a wonderful environment and supportive culture
  • great common room / kitchen and cafes and shops nearby
  • a competitive salary
  • career opportunities
  • full training and on boarding of our services

Come and join us as a valued member in our Asia Pacific sales team!

 

If this sounds like you and you wish to be part of the Software of Excellence team, take the next step in your career and apply now!

 

 

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